Reviews Overview

Last updated: December 3, 2025

TeamCare includes a reviews feature that automatically retrieves reviews from the internet and associates them with the relevant providers in your practice.

This feature allows practices to encourage and manage 5-star reviews effectively.

If you prefer to manually enter reviews instead of using the automatic sync, you can disable the feature in your Company Settings by following these steps:

  • Navigate to Company Settings.

  • Select Analytics.

  • Go to Reviews.

  • Toggle off the Enable Reviews Sync option.

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How to manually add reviews to TeamCare

If you notice that not all reviews are being automatically captured by the system, you can manually enter them to ensure your team receives proper credit.

Adding a Manual Review

To manually add a review:

  1. Navigate to the Reviews section on the right side of your dashboard

  2. Click the "New Review" button at the top of the page

  3. Enter the review details manually

This feature is particularly useful when reviews from external platforms aren't being automatically synced or when you need to ensure all positive feedback is properly recorded for bonus eligibility tracking.