At TeamCare, patient privacy, data integrity, and regulatory compliance are our highest priorities. Our platform is built from the ground up to meet the rigorous standards required by modern dental practices, IT professionals, and legal teams. This article outlines our compliance certifications, our official developer partnerships with major Practice Management Systems (PMS), and how to access our legal documentation.

🔒 Enterprise-Grade Security & Official PMS Partnerships

TeamCare does not use unauthorized workarounds or "backdoors" to access your data. We maintain direct, official relationships with the developer programs of major industry leaders, including Henry Schein, Open Dental, Patterson, Carestream, Planet DDS and more.

To secure and maintain these official integrations, our platform must continuously pass their rigorous technical, security, and data-handling standards.

In addition to these strict developer certifications, TeamCare is fully HIPAA-compliant and SOC 2 Type II certified. You, your IT team, and your legal counsel can review our live compliance frameworks and download official documentation at any time via our.

Review Our Live Trust Site & Legal Documentation

We believe in complete transparency. To make it easy for your practice, external IT team, or legal counsel to audit our active security controls and download certificates, we maintain a live, verified portal via Vanta.

1. HIPAA Certification & BAA Compliance

We fully adhere to the Health Insurance Portability and Accountability Act (HIPAA) standards to ensure all Protected Health Information (PHI) is continuously guarded. TeamCare willingly executes a standard Business Associate Agreement (BAA) with our customers, outlining our legal obligations and compliance safeguards to provide your practice with complete legal peace of mind.

2. SOC 2 Type II Compliance

TeamCare undergoes rigorous independent auditing to maintain SOC 2 compliance. This certification verifies that our information security policies, procedures, and practices meet the stringent American Institute of Certified Public Accountants (AICPA) Trust Services Criteria for security, availability, and confidentiality.

3. Vetted Developer Status

Because we integrate directly with your PMS (like Henry Schein's Dentrix, Open Dental, Paterson, Planet DDS, Carestream, etc.), we are subject to regular, intensive audits by those software ecosystems. Our direct developer status ensures that data syncing is optimized, encrypted, and fully approved by the creators of your core practice software.

4. AWS Enterprise Infrastructure

TeamCare is hosted on Amazon Web Services (AWS), utilizing industry-leading physical, technical, and administrative security controls. All data managed by TeamCare is heavily encrypted both at rest and in transit using modern encryption protocols.