Appointments Dashboard
Last updated: July 27, 2026
The Appointments dashboard is your volume view — how many appointments you're running, how they break down, and when they cluster. Where Show Rate is about quality (did they show?), Appointments is about quantity and mix.
Find it under Schedule → Analytics → Appointments (/schedule/analytics/appointments) — the middle pill in the Analytics section.
What It Shows
Appointment counts
A row of count tiles for the selected period:
Tile | Meaning |
|---|---|
Total | All appointments in the period |
Completed | Appointments that were completed |
Scheduled | Appointments on the books |
Cancelled | Appointments that were cancelled |
Appointments by Provider
A bar chart breaking appointment volume down by provider, so you can see how work is distributed across your team.
Day & Time Clustering
A heatmap showing which days and times your appointments cluster into. Use it to spot your busiest and quietest windows — helpful for staffing and for deciding where to open more capacity.
💡 Tip: Pair the clustering heatmap with the Capacity dashboard and the Schedule view: the heatmap shows where demand is, capacity shows where you have room, and the Schedule view shows the actual open slots.
Date Ranges
Daily — a single day
Weekly — week-level view
Monthly — month-level view
Custom — a specific date range
How to Use It
Open Schedule → Analytics → Appointments.
Set the date range you want to review.
Read the count tiles for the headline totals.
Use Appointments by Provider to see how volume splits across the team.
Use the Day & Time Clustering heatmap to find your peak and slow periods.
Frequently Asked Questions
Q: What's the difference between Total, Completed, and Scheduled? Total is everything in the period. Scheduled are the ones on the books; Completed are the ones that were finished. Cancelled appointments are counted separately.
Q: Can I see volume for one provider? The Appointments by Provider bar chart breaks the totals out per provider for the selected period.
Q: How do I find my busiest times? The Day & Time Clustering heatmap highlights the days and times your appointments concentrate in.
Q: Where do I see show/no-show rates instead of counts? On the Show Rate dashboard.
What's next
Show Rate Dashboard
Capacity Dashboard
The Schedule View: Openings & Fill Rate