TXP Reactivation Overview

🚀 Recover Unscheduled Production, One Case at a Time

The Treatment Plan Reactivation Tool (TXP Reactivation) is designed to ensure that no presented treatment—whether it’s a single filling or a full-arch restoration—ever falls into the "I'll think about it" black hole. Instead of digging through patient charts or relying on memory, TeamCare provides an automated, high-priority list of patients who have seen their treatment plans but haven't yet committed to the chair.

💡 Why You’ll Love It

Unscheduled treatment plans are the single largest source of untapped revenue in most practices. With TXP Reactivation, you can:

• Stop the "Follow-up Leak": Never lose track of a patient who said, "I'll call you back after I check my schedule."

• Focus on High-Value Cases: Filter your outreach by procedure type or dollar amount to prioritize the production that moves the needle most.

• Simplify Financial Conversations: With patient portions and insurance estimates visible at a glance, your team can speak confidently about money.

• Improve Clinical Outcomes: Re-engaging patients ensures they receive the care they need before a small issue becomes a painful, expensive emergency.

The result: Higher case acceptance, a more productive schedule, and a healthier patient base.

⭐ What You Can Do Here

• Automated Case Tracking: Patients automatically enter the cycle once a treatment plan is marked as "Presented" or "Deferred."

• Case-Specific Insights: Instantly view the patient's estimated out-of-pocket cost, remaining insurance benefits, and the specific codes recommended.

• Strategic Call Scripts: Access built-in talk tracks that focus on the "why" behind the treatment, helping staff overcome common patient objections.

• Seamless Outreach: Log calls, leave notes, and send follow-up texts directly from the patient’s reactivation card.

• Custom Follow-up Cadence: Decide exactly how many days should pass between attempts based on the patient's last response.

🔗 How It Plays with the Rest of TeamCare

TXP Reactivation is the engine that drives your Practice Stats and Incentives. When a team member successfully schedules a reactivation case, it can trigger automated bonuses or contribute to "Case Acceptance" leaderboards. It also connects directly to Case Management, allowing you to see the full history of a patient's financial and clinical journey in one place.

🎯 Who Gets the Most Out of This

• Treatment & Financial Coordinators: Use this as your primary daily "to-do" list to close pending cases.

• Front Desk & Scheduling Teams: Quickly fill last-minute holes in the doctor's schedule with high-production treatment.

• Doctor Owners: Monitor the total "Pending Treatment" pipeline and see exactly how much potential revenue is awaiting follow-up.

⚡ Quick Wins You’ll Notice Fast

• Instant Schedule Padding: Filling an empty 90-minute block with a Crown or Bridge instead of leaving it open.

• Cleaner Data: Moving "dead" plans to a denied status so your unscheduled revenue numbers are actually accurate.

• Empowered Staff: No more "What should I say?"—the scripts and financial totals are right in front of them.

👀 What It Looks Like

• TXP Card View: Showing the patient name, the specific procedure (e.g., "Crown (4)"), and the $1,000+ potential production.

• The "Make Attempt" Window: Where clinical scripts meet one-click documentation.

• Settings Dashboard: Where you define your practice's unique follow-up "rhythm."

“Before TeamCare, we were literally sitting on hundreds of thousands of dollars in 'maybe' treatment. Now, our Treatment Coordinator spends 30 minutes a morning on this list and our doctor's schedule is booked two weeks out with high-value cases.” – Office Manager, Premier Dental Group

🎬 Ready to Close More Cases?

The TXP Reactivation Tool turns "I'll think about it" into "I'll see you Tuesday." Stop chasing and start scheduling by using a smarter, data-driven approach to case follow-up.

Would you like me to draft the "How to Customize Your TXP Scripts" article next to complete this set?

Overview The Treatment Plan Reactivation dashboard is your central hub for managing "pending" dental work. It prioritizes patients who have been presented with treatment but have not yet scheduled their appointment.

Key Features:

• Active Call List: A filtered view of patients currently due for a follow-up.

• Treatment Snapshots: Quickly view the specific procedure (e.g., "Crown (4)"), the total cost, and the estimated patient portion.

• Integrated Scripting: Access pre-written scripts directly within the "Make Attempt" window to ensure consistent communication.

• One-Click Contact: View patient mobile numbers and emails directly from the reactivation card to initiate calls or texts.