Creating and Configuring Incentives

Last updated: October 17, 2025

Why Incentives Matter

Recognizing daily achievements keeps staff engaged, motivated, and aligned with practice goals. TeamCare’s Badges & Incentives module allows you to reward team members for key actions that drive financial growth and enhance office culture. By setting up badges, you provide clear, immediate recognition for important contributions, reinforcing a high-performance environment.

How to Set Up Incentives in TeamCare

Navigating to the Badge Configuration Menu

  1. Locate the Management menu.

  2. Select Incentives.

  3. Scroll down to Badges to view and manage badges or create new ones.

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Creating a New Incentive

  1. Click + Add Badge or + Add Incentive to start creating a new badge.

  2. Choose a Incentive type from the following predefined options:

    • Same Day Treatment Plan

    • Five-Star Review

    • Perfect Secret Shopper Call

    • Reactivation Attended

3. If needed, create a custom badge tailored to your practice’s specific needs.

Configuring Incentive Details

  1. Set a Default Payout Amount – Define the financial reward associated with earning the badge.

  2. Determine the Incentive Duration – Choose whether the badge will be a one-time reward or an ongoing incentive.

  3. Click Next Step: Staff & Payouts to specify which team members are eligible to earn the badge.

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Publishing the Incentive

  1. Click Next Step: Publishing to finalize badge setup.

  2. Decide whether to send an announcement to the team about the new badge. If so, you can customize the email message before sending.

  3. Click Publish, and your badge will go live, making it available for staff to earn.

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By implementing Incentives, TeamCare helps dental practices turn everyday tasks into opportunities for staff motivation, making goal achievement both rewarding and engaging.