Can I move calls that were logged under the wrong team member?

Short answer: no. Once a call attempt is logged, it stays with the team member who was signed in when it was logged.

Why

Call history is kept as an accurate record of who did what, so it can't be reassigned to someone else after the fact. This protects your reporting and any incentives tied to calls.

What to do if it happens

• Make a note of which calls were affected and let your office manager know, so they can account for it in reporting or incentives.
• To avoid it going forward, make sure each person signs in with their own login before making calls, especially on shared front desk computers.

Need to fix the outcome of a call instead? You can do that: see How do I change my call attempt outcome?