Oryx: Understanding Insurance Payment Dates in Reports

Last updated: February 26, 2026

When accessing insurance payment data through the Oryx API, it's important to understand how payment dates are handled in the system.

How Payment Dates are Reported

The API currently returns payment dates based on the invoice date (date when the claim was created) rather than the actual payment receipt date. This is due to technical limitations in how transaction data is retrieved at the invoice level.

Note: The payment dates shown in API responses will match the invoice/claim creation date, not the date when the insurance payment was actually received.

Impact on Reporting

This date handling may affect:

  • Collection reporting accuracy

  • Payment reconciliation

  • Financial period tracking

Current Limitations

Due to the current integration structure with Oryx:

  • Individual line item dates are not available

  • Transactions can only be retrieved at the invoice level

  • Payment receipt dates cannot be separated from invoice dates

When analyzing collection data, keep in mind that the dates shown in reports reflect the claim creation date rather than the actual payment receipt date. You may need to adjust your reporting methodology accordingly.